A clear, equitable framework designed with respect for your time and the dedicated chart preparation our astrologers undertake prior to every private session.
Select Your Consultation Notice Horizon
"Payment refunded in full, less a AUD $10 processing fee."
When you give 24 hours or more notice before your scheduled consultation start time, your appointment payment will be refunded to your original payment method, less a AUD $10 non-recoverable merchant and banking processing fee.
Standard bank processing takes 3–5 business days to reflect on your account.
If you simply need a different time or date, you can reschedule at zero cost 24+ hours in advance. No AUD $10 fee is charged for rescheduling.
This policy does not limit your rights under Australian Consumer Law. Our services come with statutory consumer guarantees that cannot be excluded under Schedule 2 of the Competition and Consumer Act 2010 (Cth). You are entitled to an appropriate remedy if services fail to meet acceptable standards of care, skill, and reasonable timeframe.
No complex phone trees or tedious forms. Manage your consultation in seconds directly from your confirmation email.
Search your inbox for "AstroSwami" or "Calendly" to find your original booking confirmation receipt.
Click the bespoke link at the bottom of the email. If ≥24h, you can pick any new slot completely free of charge.
If cancelling ≥24h, your refund (less AUD $10) returns to your card within 3–5 business days without requiring manual follow-up.
If you have an urgent inquiry regarding a scheduled consultation, an exceptional emergency, or a payment receipt, our client desk in Adelaide, South Australia is ready to assist.